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Customer Testimonials
From Across North America

GuruAid is an independent provider of technical support services for several third party brands. Use of names, trademarks is for reference only. GuruAid is a division of Lester USA, a global company employing 1,500 across US, UK & India.
 
 
    To Whom it May Concern,

I was put in touch with your company this morning regarding a problem I had with my hotmail e-mail account. The account had been corrupted not allowing me access to the site. Wilson happened to be the lucky one to deal with my situation. He spent quite a bit of time with me in correcting things and I wanted you to know how helpful he was. He was extremely patient....I wouldn't have had the patience with me that he did, he was knowledgeable in what needed to be done and was kind enough to explain to me what needed to be done. He also let me know the options available in order to prevent this from happening again. At the time, my main concern was just getting things up and running again and wasn't ready to commit to any of the programs that you have available. However, now that I have had time to think about things and would prefer to not have to deal with this again, will more than likely contact you in the near future to discuss my options regarding your maintenance programs.

With the everyday stress and busy pace that we are all deal with now a days, it is nice to know that there is a place to go to help calm people down and help them/me through the technical difficulties that can and do occur with computers. People tend to spend time complaining about things, I wanted to take some time to compliment Wilson and the service that was provided this morning.

Thank you.
Sincerely,
-Lisa Donnelly
    I am on my way out to work - but Tomorrow I will send an e-mail regarding my experience with GuruAid - I will say that it was !!! Excellent !!! Paul you did a wonderful job - you the man - and I will decently use you guys again should I have problems not only that refer you to my associates. The knowledge and support your team gave me was excellent - after trying to resolve the problem for two days calling you guys was the best thing I ever done - KUDOS - to you and your Team - but More KUDOS TO PAUL - THANK YOU, THANK YOU AND THANK YOU... YOU THE MAN...
-Daniel Martinez
    I wish to convey my most sincere appreciation for the excellent quality of work your staff (Max) provided on the numerous problems I had with my Microsoft XP Pro and Microsoft Outlook software and the expert resolution of these issues. I will not hesitate recommending your top quality service to freinds and family. Again, thanks for helping fix my software issues. Have an excellent day.
-George Kaniuk
    I just wanted to say thank you to Robin John Thomas for all of his help with my email problem on Friday evening, April 1, 2011. He did a fantastic job in fixing the problem I had. He definitely knows what he is doing on the computer. It was a pleasure to have him as my tech and would be blessed to have help from him anytime. Thank you again for all your help.
-Marge Sorrell
    Thanks much for the help. Tell your boss to give you a raise. I'm recommending your service to friends.
-Kevin Nacker
    My sincere thanks to GuruAid. My PC was infected with a nasty virus that kept closing my browser. GuruAid technician scanned the PC using their software and removed all the viruses.
-Sam Courtney
    I am writing to let you know how absolutely impressed I was...Dave gave me the kind of tech support that I only wish all companies would give...went way beyond what he should have been required to do. He stayed with me until the problem was fixed.
-John Gerardi
    Thanks much for the help. Tell your boss to give you a raise. I'm recommending your service to friends.
-Kevin Nacker
    Your support representative is very knowledgeable about his job, and is the person need to get the job done. Once again I appreciate the assistance and care given my computer when needed.
-Stacy Siphley
    Excellent and friendly service. Understandable resolutions. Did not have to do a thing. The rep just took control of my PC and fixed things. I will be happy to recommend the service to others. Thanks again GuruAid!
-Mary King
     I thought I had lost my complete inbox. The agent spent more than an hour on Outlook and retrieved most of my emails. Oh what a relief. Thanks a lot GuruAid!
-Cyrus Holmes